Accessibility Guide
Our commitment
At workfromhub, our commitment to accessibility and inclusivity remains steadfast. We understand the importance of creating spaces that cater to everyone, regardless of their abilities.
If you are planning to visit a specific workfromhub location and have accessibility concerns, we encourage you to reach out to our support team in advance by e-mailing info@workfromhub.co.uk. This way, we can provide you with detailed information about the accessibility features available at that particular location.
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We encourage all our users to provide any additional feedback on our service with regard to accessibility, as we continue to develop our service to provide the best possible experience to our users.
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What To Expect
Step by Step guide to using our hubs
01
Unlocking the hub
When you arrive at your selected hub, open your booking on the app and press the orange button labelled "unlock hub" button.
Alternatively you can manually enter your unique access code in the keypad found to the left of the hub. Your access code can be found in the app under "your bookings" and will have e-mailed to you.
Our hub door is 900mm wide with a power assisted hinge to ensure the door is light and easy to open.
Video of using the remote unlock button app feature and by entering code.
02
Entering the Hub
Our hub door is 900mm wide with a power assisted hinge to ensure the door is light and easy to open.
Once you pull the door open it can stay open if you require with the help of our power assisted hinge.
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Once you enter the hub you can press the "door release" button inside the hub which will close the door behind you and lock from the outside automatically.
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Video of wheelchair user opening the hub door leaving it open and showing closing the door by pressing the button inside.
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Inside the hub
Once you enter the hub, make yourself at home!
Hang up your coat, bags and set up your workstation how you like it. Adjust your desk at the height that suits you, plug your device and make use of the second monitor. Connect to our dedicated Wi-Fi and shut the world off so you can have a productive session doing what you do best!
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Oh! and if you fancy popping ou somewhere during your booking time, ensure you have your phone on you so you can re-enter the hub using your app booking or entering your access code.
Video of user setting up, utilising the height adjustable desk , working. Tour around the hub
04
Exiting the hub
Once you have completed your session, give the desk a quick clean using the wipes provided. Collect all your belongings and simply press the green exit button on your way out.
The lights will automatically turn off when your booking time is over and the door will lock behind you.
Video of user leaving the hub, cleaning the desk, collecting items and pressing the exit button and showing the door is locked from outside and light off.
900mm Door Width
For easier access for those who use wheelchairs or other mobility devices. And a minimum 10mm lip when entering the hub.
Accessibility Features
Making our hubs welcoming to everyone
1500mm Internal Turning Circle
To allow wheelchair or mobility users space to turn and manoeuvre inside the hub comfortably.
Light Weight
Door
All our hubs are installed with a power assisted hinge that's designed to take weight off the door as much as possible. Please note, the door is NOT automatic.
Unlock with one tap on the app
All our hubs are easily accessibly through our app by pressing the remote lock button which you will find on your booking. We also provide a unique access code should users wish to input their access code instead.
Height Adjustable Desk
Our height adjustable desk can be lowered to 725mm from the ground level and up to 1250mm above. Allowing more space under the desk for wheelchair users and ability to adjust the height of the desk that is convenient.
Emergency
Pull Cord
An alarm sounds and lights will flash when this function is pulled to bring attention to the hub, and provide assistance.
Take a Hub Tour
More Information.
Current Accessibility Features & Dimensions
Dimensions
Our current hub design dimensions can be found below, and are applicable to all our hubs.
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800mm door width
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10mm upstand threshold
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1500mm turning circle space to manoeuvre
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Power assisted hinge
All our hubs are installed with a power assisted hinge which is compliant with BS8300/Equalities Act. To ensure the door is a light as possible to open and mitigate any strain on our users.
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Remote Lock Access
All our hubs are easily accessibly through our app by pressing the remote lock button which you will find on your booking. We also provide a unique access code should users wish to input their access code instead.
Please note if you leave your hub during your booking time, ensure you have your phone with you or your access code to hand to enter the space again.
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Colour contrasting design
All our hubs are designed to ensure key features of the space including walls, desk, plugs and information sheets are colour contrasting for clear visibility.
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Emergency pull cord
An alarm sounds and lights will flash when this function is pulled to bring attention to the hub, and provide assistance.
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Height Adjustable Desk
Please note this feature is only available at our Bristol Hub
Our height adjustable desk can be lowered to 725mm from the ground level and up to 1250mm above. Allowing more space under the desk for wheelchair users and ability to adjust the height of the desk that is convenient.
What to expect​
As you arrive at our hub, users will be able to access the door by tapping the remote access button in the app under their booking. Users may also enter their unique access code if they prefer, which again can be found within the app. Our hub door is wheelchair accessible with a power assisted hinge to ensure the door is light and easy to open.
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When in the space wheelchair users will be able to manoeuvre under the height adjustable desk. There is suitable space to store the desk chair to the right of the desk to maximise the space and for greater comfort.
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Whilst working in the space, there is a second monitor screen that can be plugged into the users laptop for additional ease whilst working. Users can tailor their desk height to a position that is comfortable for them.
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What if I need help?
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Within the hub there is an emergency pull cord which will sound an alarm and cause lights to flash outside of the hub to capture rail staff's attention. Rail staff will be able to gain access and provide assistance if needed. There is an additional emergency number within the hub to call if you have any issues and an e-mail to correspond to also.